How far is Portola Valley from San Ramon, and how does scheduling work?

It runs 50 to 60 minutes via I-680 south and then CA-92 or I-280. We put Portola Valley on our Peninsula day with Hillsborough, and a booked window comes with a written arrival time.

Does a PSPS event affect how you handle a service call out here?

It can, mostly around scheduling and access, since some outer-road properties run on generator or battery backup during an outage. Tell us if a shutoff is active when you book and we will plan the visit around it.

What warranty comes with a Lennox install in Portola Valley?

Full installs come with 10-year parts and 10-year labor coverage, and repairs carry a 1-year warranty on both labor and the replaced part.

LENNOX · PORTOLA VALLEY

Service · All Lennox Models

Lennox Heat Pump, AC & Furnace Repair · Portola Valley, CA

Lennox heat pump, AC and furnace service for Portola Valley homes, built for the oak and redwood hills

$75 diagnostic (waived with repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Lennox in Portola Valley

Lennox heating and cooling in Portola Valley.

Portola Valley sits in oak and redwood hill country off Alpine Road and Portola Road, and it is a wildfire-aware community where PG&E public-safety power shutoffs are a real part of planning a home comfort system. That reality pushes a lot of interest toward heat pumps and backup strategies that can ride out a multi-day outage, on top of the normal cooling and heating load for the custom homes on wooded acreage and the ranch properties toward Skyline.

Lennox variable systems deliver the even, quiet comfort these homes are built for. Here is the catch, stated plainly. Because Lennox parts are proprietary and locked to dealer channels, a communicating board or variable-speed module costs more and takes longer to get than the equivalent Carrier or Trane part. That matters more here, since a slow part during a PSPS event is exactly the wrong time to be without heat, so I diagnose carefully and order the right part once.

HVAC work runs through Bay Area HVAC Service, ADRIUM's HVAC arm. Andrew Kuznetsov holds EPA 608 Universal certification and CSLB #1136642. The $75 diagnostic is waived when you book the repair, every quote is written, and we work seven days a week.

Common repairs we do

What we close on the truck.

Communicating board faults tied to backup-power transitions. Homes set up to run heat through outages put more cycles on a Lennox communicating system than normal, and a board can drop off the bus after repeated power transitions. I isolate the failed unit before ordering, since the matching board is dealer-restricted and slow to get.
Variable-speed module failure on heat-pump-forward systems. On the systems set up to lean on the heat pump for backup-power resilience, the variable-speed module is the part most likely to fail, showing up as a hunting or loud blower. It is proprietary and slow to source, so I confirm the fault precisely before ordering.
Refrigerant leaks on long line runs across acreage. Line sets stretched across wooded acreage to a detached structure or a ranch-style wing develop leaks at the joints. I pressure test, locate the leak, and recover and recharge under EPA 608 rather than topping off refrigerant repeatedly.

Models we service

Lennox product lines.

Gas furnaces
Heat pumps and AC condensers
Air handlers and evaporator coils
Variable-capacity and communicating systems
Packaged units

Pricing and warranty

What it costs. What we stand behind.

$75

Diagnostic visit. Waived when you book the repair with us.
Written

90 days on consumables, 1 year on major parts, 2 years on sealed-system rebuilds. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Lennox service in neighboring cities.

FAQ

Lennox in Portola Valley questions, answered.

How far is Portola Valley from San Ramon, and how does scheduling work?

It runs 50 to 60 minutes via I-680 south and then CA-92 or I-280. We put Portola Valley on our Peninsula day with Hillsborough, and a booked window comes with a written arrival time.
Does a PSPS event affect how you handle a service call out here?

It can, mostly around scheduling and access, since some outer-road properties run on generator or battery backup during an outage. Tell us if a shutoff is active when you book and we will plan the visit around it.
What warranty comes with a Lennox install in Portola Valley?

Full installs come with 10-year parts and 10-year labor coverage, and repairs carry a 1-year warranty on both labor and the replaced part.

Need Lennox service in Portola Valley?

Tell us what is broken. We will quote it.