- When should I repair vs replace my refrigerator?
- Use the 50 percent rule first. If the repair runs more than 50 percent of new-unit cost AND the unit is past 8 years old on mainstream brands, replace. Past 12 years on built-in luxury (Sub-Zero, Wolf, Thermador), the math usually tips toward repair because cabinet redesign for a new built-in lands $4,000 to $9,000 on top of the appliance cost. We walk you through the exact numbers for your unit before you decide.
- Are luxury brands (Sub-Zero, Thermador, Wolf) worth fixing past 10 years?
- Usually yes for built-ins. A Sub-Zero 736TCI at 15 years with a $1,800 sealed-system repair makes financial sense against a $14,000 new column plus $5,000 in cabinet redesign. For freestanding luxury units (Wolf range, Thermador freestanding fridge), the answer leans toward replacement past 12 years because the cabinet doesn't lock you in. We always show the math.
- How long should a Bay Area appliance last?
- Built-in refrigeration: 18 to 25 years for Sub-Zero and Thermador with maintenance. Freestanding mainstream fridges: 10 to 14 years. Dishwashers: 8 to 12 years across the board. Washers: 10 to 15 years on Speed Queen, 8 to 12 on Cabrio and Bravos, 6 to 10 on high-efficiency front-loaders. Dryers: 12 to 18 years. Ranges: 15 to 20 years for gas, 12 to 15 for electric. Bay Area hard water shortens water-using appliance life by 1 to 2 years if you skip annual cleaning.
- If parts are discontinued, can I still get the unit fixed?
- Sometimes yes, often no. For brands inside the Whirlpool family (KitchenAid, Maytag, Amana, Admiral), parts cross-reference roughly 70 percent of the time across legacy units. For orphan brands (older Magic Chef, Roper, some early LG), parts dry up fast. We confirm availability before we open a panel and we put a hard ceiling on diagnostic time so you don't pay for a parts hunt that ends nowhere.
- What is the second-failure rule?
- If a major component (compressor, gearbox, control board, sealed system) has already been replaced inside the last 12 months, and a different major component now fails, replace the unit. Two big repairs inside a year is a signal the rest of the appliance is following the first failure. We've seen it enough times to call it a rule. Honest math beats hopeful math.
- Does Bay Area hard water change the repair-vs-replace math?
- Yes for dishwashers, washers, and icemakers. Scale shortens valve and pump life by about 2 years if you skip the annual delime. We log the maintenance interval inside the panel on every service call and tell you when the next clean is due. Owners who follow the schedule keep their appliances in the upper end of the lifespan range.